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ISO 9000

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Published in: Management Subjects
13,509 Views

Introduction to ISO 9000

Radhika A / Bangalore

3 years of teaching experience

Qualification: MBA/PGDM (Panipat Institute Of Engineering And Technology - 2016)

Teaches: All Subjects, Business Organisation, Business Studies, Economics, BBA Subjects, Management Subjects

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  1. ISO 9000 PRESENTED BY RADHIKAARORA
  2. INTRODUCTION ABOUT ISO The international organisation for standardization (ISO) is the specialized international agency for standardization, ISO is the acronym for international organization for standardization. The headquarters are located in geneva, switzerland,
  3. ISO FEATURES Establish a QMS to facilitate consistency It is not prescriptive, as it does not tells you how to do anything but it specifies what processes need to be in place, It is notTQM
  4. ISO 9000 ISO 9000 is actually a series of guidelines for selection and use of the appropriate quality management systems and quality assurance standards. It is basically a guide to quality assurance,
  5. STANDARD ISO 9000 ISO 900 1 ISO 9002 ISO 9003 ISO 9004 ISO 14000 CONTENT Explains how to select over standards for a given business. Quality assurance in design dev., production and installation. quality assurance in prosuction and installation. Quality assurance in test and inspection. Involves quality mgt. and quality system elements. Quality assurance in environment mgt. APPLICATION Applicable to all industries. Applicable to engineering and constructions firms. Applicable to steel and car manufacturing industries. Applicable in chemical process industries. All industries. All industries.
  6. OBJECTIVES OF ISO 9000 To facilitate international trade of goods and services. To obtain competitiveness by quality assurance in a cost effective way. Achieve, maintain and improve product quality, o Improve quality of operations so as to meet customers needs,
  7. Contdd, Provide confidence to management, employee, customeres and stal
  8. CONTENTS/ELEMENTS OF ISO 9000 Management responsibility Quality system Contract review Design control Document control Purchasing Customer-supplied material Product identification and traceability
  9. Contd., Process control o Inspection and testing Inspection, measuring and test equipment o Inspection and test status Control of non conforming product Corrective action Handling, storage, pacl
  10. Contd. .. Quality records o Internal quality audits Training servicing Statistical techniques
  11. ADVANTAGES OF ISO STANDARDS FOR USERS confidence in quality and reliability of product and services received, aEconomy and competitive prices, Assured after sales services
  12. FOR MARKETER Global visibility Competitiveness Assured international quality levels Provide national/ international reputation.
  13. FOR MANUFACTURERS AND SUPPLIERS No multiple agency certification of quality Cost reduction due to reduced reworl< on quality assurance,
  14. N/A

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