Course Details

ITIL Foundation is the entry-level certification within the ITIL qualification scheme and is one of the most popular credentials in IT Service Management. CASTEK is offering Live Virtual Classes (LVC) on ITIL Foundation exam preparation. Our LVC sessions are based on the ITIL Foundation exam syllabus and covers all important terms and terminologies used in ITIL. ITIL Foundation Live Virtual Classes serve as doubt-clearing sessions for you. COURSE OUTLINE Course Introduction/Course Introduction Introduction To Service Management Lifecycle Service Strategy Service Design Service Design Service Transition Service Operations Continual Service Improvement Assessment Course Summary/Course Summary Duration 16 Hrs of Instructor Led Online training Eligibility There is no defined eligibility criterion for ITIL foundation exam. Professionals who require a basic understanding of the ITIL framework and are willing to enhance the quality of IT service management within an organization can opt for ITIL foundation certification. Key Features  16 Hrs of Instructor Led Online training  24 hrs of High Quality e-Learning Content  Free 90 Days e-Learning access  ITIL Foundation exam fee included  4 ITIL Foundation Simulation Exam  160 Online Sample Questions  ITIL Foundation Exam Preparation Guide  50 Chapter End Quizzes  30 PDUs offered  5 Downloadable case studies(Pdf)  5 Downloadable Process Charts(Pdf)  8 Downloadable ebook  Quick Guide Glossary  11 videos of Trainer assisted tips & tricks  Video guidance from ITIL Expert Trainer  Real life Industry examples  Reinforcement Video  Project Life Cycle Graphics  ITIL Expert trainer  High Pass Rate  APMG,CSME,TUV,SUD approved Courseware