Course Details

KCPI is a call center training and recruitment partner of SERCO BPO, hence, for this course we are the most appropriate one. We offer unique program in collaboration with SERCO, which provides a job offer immediately after getting admission. On successful completion, student has 100% job guarantee. Course features include:

• Spoken English (Level I, II, III, IV)
• Voice & Accent training
• Introduction to call center
• Telephonic etiquettes
• Confidence building
• Selling skills
• Customer focus handling
• Basic computer
• Interview techniques