Course Details

Accent training based on the world wide accepted neutral accent, Prepairing of presentation, JAM Session and every day Group Discussions, Phone etiquettes, Customer service skills including call controls, Selling skills, Mock calls, Learning the American and British accents from watching of English movies, Audio and Video recording systems. Below are some of the topics of the programme:

•    A course for voice modulation for both Corporate and Aspiring Call Center Professionals.

•    Accent Neutralization with Phonetics and Soft Skills.

•    American and British Culture Sensitization.