New Age Challenges in Consumer Protection.

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The consumer is at the center of the business world in the present day economy. Nature and quantity of products are created according to the needs of the consumer. Headway of any specialty unit relies on upon the fulfillment of the consumer. That the item will be in great demand after which gives greatest fulfillment to the purchaser, thus will create on a huge scale. Regardless of the way that the significance of the consumer is broadly recognized, he is denied of his rights and benefit and is subjected to diverse kinds of exploitation by a method for suspicious and false advertisements are revealed by the producers to attract consumers. Consumer Protection implies the security of the consumers from the exploitation by the producers/sellers by the means of unfair trade practices and many others of the producers/sellers.


There were several reasons for implementation of the Consumers Protection Act, 1986.One of the reason is, as it is wide known fact that previously there was only “Producers Market” as there are many hurdles in the litigation process in India, so the producers continuously dominated the consumers, so to provide better protection of the interest of consumers there was a need of Consumer Protection Act. Previously there was only “Producers Market”. As Consumer Protection Act, 1986 implemented the “Producers Market” is now “Consumers Market”.


India is a developing country. The development is taking a rapid pace in every sector of India. The development of web is one of the significant patterns of today's times, making consumers ways of life turn out to be progressively 'computerized'. The risk of the most recent and their ability in overseeing what content purchasers can have entry to (internet fairness) are a piece of the civil argument. Consumers often make comparisons of some products using some particular websites, but the problem here is that there is no one to assure that the provided information is perfect. As we all are probably aware that there are numerous hackers accessible in the globe. Clients do exchanges cash through online. There are a lot of instances in India who have lost their cash while doing online exchanges. There are numerous concealed fake organizations who trick individuals.

Government should make certain new laws regarding internet of things, like there should be a law of 30 –Day Return Policy (in case of fault and defect). Government ought to make actual principles of discipline more brutal so that maker and retailer reconsider before receiving fake practices. Government should also take measure to implement consumer education in urban as well as rural areas of the society. As in alternate nations, outline idea ought to cover quality, round operation, simple support, security of the client and also to the utility, comfort in taking care of economy appearance. Most importantly venture for each maker is to join the idea of veracity from the phase of innovative work, conveying it forward into outline and designing and every single further stage till the item is at last tried and showcased.


Posted by: Neeraj Zaveri. in English , Finance | Date: 08/01/2016

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